EDUCATION

Bachelor of Engineering in Systems & Networks in Telecomunications at Warsaw University of Technology. The dissertation dealt with available QoS mechanisms in LAN/Ethernet devices.
Master of Science in Systems & Networks in Telecomunications at Warsaw University of Technology. The dissertation focused on testing selected classes of services in DiffServ based network.
Both academic degrees were done under Telecomunication Network Technologies Group direction located at Warsaw University of Technology.


EXPERIENCE

Avaya IP telephony solutions and call center products such as: Voice Portal, Enablement Services, Interaction Center, Communication Manager and others.
IVR application programming using VXML and CCXML standard.
Call recording software including NICE and Witness.
Cisco QoS configuration in switches and routers. Including planning and dimensioning for complex solutions.
Dealing with VoIP protocols such as: SIP, H323, RTP etc. Including debugging and solving common problems.
Linux administration and knowledge needed to make all above working together.